Symptom
In the migrated sales orders, you find the Ship-From is not determined on items, it is blank. However, if you manually add a new row with the same product, the Ship-From could be determined automatically. This proves that the supply chain master data is maintained in the system, but it could not be determined in the migrated sales orders.
Environment
SAP Business ByDesign
Reproducing the Issue
- Go to the sales orders work center view.
- Open the sales order ABC which is a migrated order. (ABC represents the ID of the sales order)
- In the items tab, select line 10, the ship-from is empty and not editable.
Cause
The approval process for sales order is scoped in the system. When you scoped the approval process for Sales Orders, all migrated Sales Orders will be created with status "In Preparation" and once it is released and approved then only ship from is determined by the system for the migrated sales orders.
Resolution
Once the approval process is descoped then system will determine Ship from during creation of the sales order through migration and status of migrated sales order will be "Open".
See Also
Keywords