Symptom
When posting a journal using the Post General Journal Entries app, the visibility of the field Customer vary by country.
"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."
Environment
SAP S/4HANA Cloud Public Edition
Reproducing the Issue
1. Open the Post General Journal Entries app
2. Choose company code 1110, post to GL account 24090000. The 'Customer' field is visible in the selection.
3. Choose company code 1710 and choose the same GL 24090000. The 'Customer' field is not visible.
Resolution
Here are the two conditions that makes the field "Customer" visible:
- The country is of European Union Member.
- EC (European Commission) Tax Data field must be Optional / Mandatory
Check the field status group of the G/L Account in app Manage G/L Account Master Data app or SSCUI 150001
Then check the field status in SSCUI - 102393 Define Field Status Variants
Keywords
GL account, Attributes, Country, Post General Journal Entries app, Company code, Customer field, FI-FIO-GL-MD-2CL, 24090000. , KBA , FI-FIO-GL-TRA-2CL , Transaction Apps (Public Cloud) , Problem