SAP Knowledge Base Article - Public

3512429 - Payment reversed but still status is showing as waiting for approval

Symptom

Payment document is reversed. The status of the payment batch is still "In Approval".

Environment

SAP S/4HANA Cloud Public Edition

Cause

  • There is no linkage between "Clearing Payment Documents" and "BCM".
  • If all payment documents are reversed, then approves the payment batch, those documents will be ignored and not included into payment medium, this is a consistent behavior.
  • Navigation is not possible between apps "Manage Automatic Payments" to "Monitor Payments".

Resolution

Use App Display Status of Payment Documents, the status of the payment document (reversed document) and BCM status (In Approval) is provided. Once the payment batch of the payment document is approved by the payment approvers, the payment batch will move to right status "Automatically Rejected".

See Also

App Display Status of Payment Documents help portal link

Keywords

F7084, Display Status of Payment Documents, display, status, of payment, documents, BCM, payment, document, reversed, BCM, payment, batch, in approval, approval, approvers, showing, batch no change, S4_PC , KBA , FIN-FSCM-BNK-2CL , Direct Bank Communication (Public Cloud) , How To

Product

SAP S/4HANA Cloud Public Edition all versions