SAP Knowledge Base Article - Public

3512689 - Process Communication Error: 'Goods and Activity Confirmation Cannot Create a Business Transaction (For Accounting)'

Symptom

  • There is a Process Communication Error in the Goods and Activity Confirmation document.
  • The following errors have been addressed to your service provider:
    - Goods and Activity Confirmation 123 cannot create a Business Transaction (For Accounting) 
    Once your service provider has solved the errors, the system closes the errors and restarts the processes automatically.

Environment

SAP Business ByDesign

Reproducing the Issue

  1. Go to the Goods and Services Receipts work center.
  2. Go to Receipts and Returns view.
  3. Select the required Goods and Receipts and choose Edit.
  4. Navigate to the Document Flow tab.
  5. The Goods and Activity Confirmation document has a Process Communication Error.

"The following errors have been addressed to your service provider:
- Goods and Activity Confirmation cannot create a Business Transaction (For Accounting) 
Once your service provider has solved the errors, the system closes the errors and restarts the processes automatically."

Cause

The Process Communication Error happens because no process control exists for the period. As no Process Control exists the system creates a Process Communication Error because the system cannot send the transaction to accounting.

To check the error details, follow the below steps:

  1. Go to the Application and User Management work center.
  2. Go to the Process Communication Errors view.
  3. Search for the Goods and Activity Confirmation using the advanced filter.
  4. The main error is "Goods and Service confirmation not possible; posting on DD.MM.YYYY blocked in company AA (AA refers to the Company ID)."

Resolution

To correct this issue you need to maintain a Process Control for the period.

  1. Navigate to the General Ledger work center.
  2. Select the Companies view.
  3. Choose the relevant Company ID and click on the Set Process Control button.
  4. In the General Data tab, choose Add Row.
  5. Fill in the required fields: Entry Possible Unit, From Posting Date, To Posting Date, and Business Process Group (set as Goods and Services Confirmation).
  6. Choose Save and Close.

Once you have completed the above you need to advise SAP that you have completed this. And SAP can reconcile the message from the backend to post the document.

If the original period is now closed. The posting will create an Unposted Source Document, allowing you to then post the document to a new period.

See Also

2123970 - Difference Between Functions Set Process Control and Open and Close Periods 

2590518 - Goods and Service confirmation not possible; posting on DD.MM.YYYY blocked

Keywords

Goods and Services Receipt, Goods and Activity Confirmation, Process Communication Error, Period Block, Goods and Service confirmation not possible. , KBA , SRD-FIN-GL , General Ledger , How To

Product

SAP Business ByDesign all versions