3512917 - Challenges in Updating Preferences for Lite Users Leading to Unauthorized User Error

When attempting to update or retrieve preferences for Lite User accounts using the accounts.setAccountInfo and accounts.getAccountInfo APIs in SAP Customer Data Cloud, operations fail to execute properly. This results in error messages or no changes being applied.

• API Methods Involved: accounts.setAccountInfo and accounts.getAccountInfo
• Error Code: 403005
• Error Messages: "Unauthorized user" or "Unknown user"

• SAP Customer Data Cloud
• Permissions and Authentication
• Account Type: Lite user account

SAP Customer Data Cloud, Lite User, accounts.setAccountInfo, accounts.getAccountInfo, accounts.getLiteToken, API permission, User preferences management , KBA , CEC-PRO-API , Core REST API & Server SDKs (JWT / PHP / Java) , Known Error