SAP Knowledge Base Article - Public

3513004 - Groupware - Auto Provisioning Option Not Available in New UI (Outlook integration)

Symptom

The option to Auto Provision users is not available in the Provisioning tab of Groupware settings.

Environment

SAP Cloud for Customer/ Email Integration Outlook.

Reproducing the Issue

1. Login to C4C.

2. Go to Groupware settings - Provisioning Tab.

3. Notice that the "Auto Provision" option is not available.

Resolution

This is currently being implemented and will be available in the upcoming release 2311 (November 2024 Tentatively).

Keywords

Auto Provision, New UI, Outlook integration , KBA , LOD-CRM-GW-SCC , Invisible CRM - Smart Cloud Connect Solution , Problem

Product

SAP Cloud for Customer core applications all versions