Symptom
When creating connection to SAP HANA On-Premise, error is raised:
Connection "CON_NAME" is valid, but not all features are available.
- Data flows are enabled.
- Replication flows are enabled.
- Remote tables can’t be used because of errors in the connection.
Remote Tables: Unable to connect remote source:
[SAP AG][LIBODBCHDB SO][HDBODBC] Communication link failure;
-10709 Connection failed (RTE:[89133] Proxy server connect:
Network unreachable (100.96.165.36:46936 -> ecddbds:30641)), Code: 5921, SQL State: HY000
Environment
SAP Datasphere
Cause
Cloud Connector's IP is missing in Datasphere's allowlist.
Resolution
Follow SAP Help Prepare Connectivity to SAP HANA
If you want to use SAP HANA Smart Data Access:
-
An administrator has added the Cloud Connector IP address to the IP allowlist.
For more information, see Add IP address to IP Allowlist.
"Trusted Cloud Connector IPs: For Cloud Connectors that you want to use for federation and replication with remote tables from on-premise systems such as SAP HANA"
NOTE:
Allowlist is NOT relevant for private IP ranges (10.0.0.0 ~ 10.255.255.255, 172.16.0.0 ~ 172.31.255.255, 192.168.0.0 ~ 192.168.255.255)
Trusted networks use private IP addresses to communicate within trusted environment.
Communication between the trusted networks over an untrusted network, use a single public IP address. Network Address Translation (NAT) manages this communication.
Therefore if the Cloud Connector is installed in a private network, make sure to add the public IP address into SAP Datasphere's Allowlist for untrusted networks.
See Also
Support Content How to setup SAP Cloud Connector connect to SAP Datasphere
Keywords
KBA , DS-DI-CON , Connections , Known Error