3513109 - Export / Batch Export generate empty pages when export in SAP Analytics Cloud (SAC).

Charts are not loaded in the exported document and throw error: 'No data available for the chart to render' in SAC

SAP Analytics Cloud

1. Login to SAC
2. Open Story
3. Click on 'File'
4. Click on 'Export'
5. 'Export Story As' window appears
6. File Type: PDF
7. Click on 'Export'

Notice that the charts are not loading the data in the exported document. An error message saying 'No data available for the chart to render' is displayed. 

Manually exporting while the page is still displaying loading, the exported file will also display loading because exported file being identical to the displayed page at that moment.

End users are advised to wait until the loading is complete before clicking export. To export large amounts of data more efficiently, use the "Enable Export In The Background" option instead of the interactive workflow.

• 2569847 - Where can you find SAC user assistance (help) to use, configure, and operate it more effectively?
• Have a question? Ask it here and let our amazing SAP community help! Or reply and share your knowledge!
• 2487011 - What information do I need to provide when opening an case for SAP Analytics Cloud?
• 2511489 - Troubleshooting performance issues in SAP Analytics Cloud
• Search for SAP Analytics Cloud content using Google or Bing:
  • https://www.google.com/search?q=site%3Ahttps%3A%2F%2Fuserapps.support.sap.com+SAP+Analytics+Cloud
  • https://www.bing.com/search?q=site%3Ahttps%3A%2F%2Fuserapps.support.sap.com+SAP+Analytics+Cloud
  • Note: Add relevant text or warning/error messages to the text search field to filter results.
• SAP Analytics Cloud Connection Guide
• Getting Started with SAP Analytics Cloud Expert Community page
• SAP Analytics Cloud Get More Help and SAP Support
• Need More Help? Contact Support or visit the solution finder today!

SAC, Story, export, batch export, background export, PDF, charts , KBA , LOD-ANA-DES , Story Design & Visualizations , Problem