3513144 - Branding Job Posting Redirects to Default Brand - Recruiting Marketing

After posting a job in Recruiting Management (RCM) for a specific brand, the job appears on the Recruiting Marketing (RMK) Career Site under the default brand instead of the branding page.

• SAP SuccessFactors Recruiting Management (RCM)
• SAP SuccessFactors Recruiting Marketing (RMK)
  • Career Site Builder (CSB)

1. Post a job in RCM associating it with a brand.
2. Access the generated job posting URL
3. The URL directs to the default brand page instead of the specified brand page.

Incorrect URL Brand Identifier used, there is a special characters or space in the brand value, which is not supported

It is essential to ensure that the brand value used in RCM matches the URL Brand Identifier in RMK exactly, without any spaces or special characters. A mismatch, especially involving unsupported characters, will cause the job to default to the general brand instead of the intended specific brand. To update it, follow the below steps:

1. Navigate to Admin Center > Manage Career Site Builder.
2. Go to Tools > Brand Management.
3. Ensure that the URL Brand Identifier does not contain spaces or special characters. Update it.
4. Update the brand value in the job requisition in the RCM system to match the corrected URL Brand Identifier.
5. Save the changes and confirm that the external job posting now correctly redirects to the specified brand's page.

For guidelines for brand creation refers to 2611157 - Enabling and Disabling Brands in RMK Career Site - Recruiting Marketing

Note: To verify the brand name, you can also check the URL since the URL encoding replaces unsafe ASCII characters with a "%" followed by two hexadecimal digits ( e.g., a space becomes "%20").

KBA 2611157 - Enabling and Disabling Brands in RMK Career Site - Recruiting Marketing

KBA 2557601 - RCM-RMK Fields for Job Data Mapping - Recruiting

KBA 2629356 - Jobs of Specific Brands not Posted on External Career Site - Recruiting Marketing

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