Symptom
The PDF preview of a parked document has an empty value in app Create Correspondence for correspondence type SAP09 (Internal Document - Entry View).
Environment
SAP S/4HANA Cloud Public Edition
Reproducing the Issue
- Go to the app Create Correspondence.
- Correspondence Type: SAP09 (Internal Document - Entry View).
- Fill in the remaining fields.
- Preview.
Cause
It is not supported for the app Create Correspondence to print a parked document with correspondence type SAP09 (Internal Document - Entry View).
Resolution
The journal entry selected is a parked document. According to the help portal Advanced Parameters for Correspondence, if the correspondence types Account Statement, Customer Statement, or Open Item List is selected, the parked document can be printed by clicking on "Advanced Parameters" and selecting the checkbox "Include Parked Documents". However, other correspondence types, like SAP09 (Internal Document - Entry View), are not supported to be printed.
Keywords
parked document, empty value , KBA , FI-FIO-AR-IS-2CL , Reporting Apps: Public Cloud , Problem