3513210 - Purged user's work permit shows in report

A user has been rehired with new employment and old employment has been purged. However you are still able to see old employment's work permit info in reports, and how can we delete these information?

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SAP SuccessFactors Employee Central

1. User has old employment A, and is rehired with employment B.

2. Purge employment A with Data Retention Time Management tool.

3. However via report, we are still seeing employment A's work permit info.

This may be caused by old logic that work permit is based on person before H2 2023, but starting from H2 2023, work permit is based on user.

So in this case, this user is purged before the logic change hence when you are purging this user work permit info is not purged because it is not employment/user based but person based. So the data retains and not purged.

And starting from H2 2023, you are not supposed to meet with this data issue.

As employment A has been purged, please follow below steps to clean the dummy data:

1. Admin Center

2. Company System and Logo Settings

3. Disable 'Keep the Work Permit block in People Profile user-based'-> With disablement, this will help display all the work permit info in UI per person based.

4. Go to user's UI and delete the unwanted work permit info.

5. Revert back the setting in Step 3.

Work Permit Block Now Employment Based

Personal Documents Information (Work Permit) Imports

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