SAP Knowledge Base Article - Public

3513237 - "Event Reason" field has not been populated by using business rule after initiating Onboarding - Onboarding

Symptom

"Event Reason" has not been populated by using business rule after initiating Onboarding.

Environment

SAP SuccessFactors Onboarding

Cause

The field "event-reason" is not enabled in the Job information.

Resolution

  1. Go to "Manage Business Configurations"
  2. Find jobinfo
  3. Add the field "event-reason" and make this field enabled
  4. Associate the business rule with event-reason field
  5. Under Details > Rule Contexts, set only Onboarding to Yes. Ensure that all other fields are set to No

See Also

Configuring Business Rule for Event Reason | SAP Help Portal

Associating Business Rule for Event Reason with Data Model | SAP Help Portal

Keywords

event-reason, jobinfo, business rule, initiate onboarding, enable, job information, Trigger OnSave Rules for HRIS Elements , KBA , LOD-SF-OBX-RCM , Initiate onboarding from RCM , Problem

Product

SAP SuccessFactors Onboarding all versions