SAP Knowledge Base Article - Public

3513453 - Benefit Statement is incorrect after life event is created

Symptom

After a life event is created for the user the benefit statement in the end of the new experience is showing ineligible benefits.

Environment

  • SAP SuccessFactors HCM Suite
  • SAP SuccessFactors Employee Central

Resolution

This is a Product Defect that our engineering team already investigated and is planned to be fixed in the 2H 2024 release. 

Keywords

BEN-17879,  INC9305482, reimagined experience, GBF, benefit, statement , KBA , LOD-SF-EC-GBF , Global Benefits , Problem

Product

SAP SuccessFactors HCM Core 2405