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SAP Knowledge Base Article - PreviewSymptom
You notice that the button Show Financial Metrics within the Financials tab of a Contract Account is disabled (grayed out) for the tabs Open Items, Invoices and Payments, but it is enabled for the All tab.
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Environment
SAP Service Cloud Version 2.
Product
SAP Sales Cloud and SAP Service Cloud Version 2 all versions ; SAP Service Cloud Version 2 all versions ; SAP Service Cloud Version 2, utilities add-on all versions
Keywords
Utilities, V2, Version 2, SAP Service Cloud Version 2, Contract Account, Contract, Account, CA, Financials, Tab, All, Open Items, Invoices, Payments, Show Financial Metrics, Metrics, Button, Grayed Out, Disabled, , KBA , CEC-CRM-UTIL , Utilities for SAP Sales/Service Cloud , How To
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