SAP Knowledge Base Article - Public

3513469 - Problem in home page manage - Banner Mobile

Symptom

Home page banner cut off and distorted in mobile browser even when using aspect ratio 3:2. 

Environment

  • SAP Successfactors HXM Suite
  • SAP Successfactors Mobile

Reproducing the Issue

  1. Login via normal browser session.
  2. Trigger session for mobile app.
  3. Then login via mobile browser.
  4. Compare the home page banner views.

Cause

This is because the larger image is used for browsers on both desktop and mobile. The smaller 3:2 image only displays in the Mobile Application. 

Resolution

Expected behaviour. 

See Also

Keywords

SuccessFactors, home page, mobile, banner, browser, cut off, cut-off, app, application.  , KBA , LOD-SF-PLT-MOB , Mobile Issues , Bug Filed

Product

SAP SuccessFactors HCM Core all versions