Symptom
Home page banner cut off and distorted in mobile browser even when using aspect ratio 3:2.
Environment
- SAP Successfactors HXM Suite
- SAP Successfactors Mobile
Reproducing the Issue
- Login via normal browser session.
- Trigger session for mobile app.
- Then login via mobile browser.
- Compare the home page banner views.
Cause
This is because the larger image is used for browsers on both desktop and mobile. The smaller 3:2 image only displays in the Mobile Application.
Resolution
Expected behaviour.
See Also
Keywords
SuccessFactors, home page, mobile, banner, browser, cut off, cut-off, app, application. , KBA , LOD-SF-PLT-MOB , Mobile Issues , Bug Filed
Product
SAP SuccessFactors HCM Core all versions