Symptom
After migrating environment to Quote 2.0, user is unable to save selection of Subtotals Section in User Quote Layout settings.
Environment
SAP SALES CLOUD CPQ
Reproducing the Issue
- Go to User Quote Layout Page
- Try to Add Subtotals Section to visible sections on Quote Level
- Attempt to Save
- Section is not added to visible sections.
Cause
Bug.
Resolution
- Root Cause: Currently on Quote 2.0 it is not supported to have the following Sections: Subtotals, Discount and Costs, and due to Migration from 1.0 to 2.0 and using the layouts, invalid state of these sections is created due to missing validation in CPQ
- Workaround/Solution:It is required to engage Support Team informing environments that contain invalid Layouts in order to be removed or keep them and ignore in User Layout.
- ETA: No ETA.
See Also
Keywords
Layout, Discount, Subtotals, Quote 2.0, 2.0, CPQ , KBA , CEC-SAL-CPQ , Sales Cloud CPQ , Known Error
Product
SAP CPQ 2024