SAP Knowledge Base Article - Public

3513487 - After migrating to Quote 2.0 users cannot add SubTotals section to Quote Layout

Symptom

After migrating environment to Quote 2.0, user is unable to save selection of Subtotals Section in User Quote Layout settings.

Environment

SAP SALES CLOUD CPQ

Reproducing the Issue

  1. Go to User Quote Layout Page
  2. Try to Add Subtotals Section to visible sections on Quote Level
  3. Attempt to Save
  4. Section is not added to visible sections.

Cause

Bug.

Resolution

  • Root Cause: Currently on Quote 2.0 it is not supported to have the following Sections: Subtotals, Discount and Costs, and due to Migration from 1.0 to 2.0 and using the layouts, invalid state of these sections is created due to missing validation in CPQ
  • Workaround/Solution:It is required to engage Support Team informing environments that contain invalid Layouts in order to be removed or keep them and ignore in User Layout.
  • ETA: No ETA.

See Also

Keywords

Layout, Discount, Subtotals, Quote 2.0, 2.0, CPQ , KBA , CEC-SAL-CPQ , Sales Cloud CPQ , Known Error

Product

SAP CPQ 2024