SAP Knowledge Base Article - Public

3513495 - Recommended Links page is blank for Onboardee - Onboarding

Symptom

When the onbordee access the Recommended Link, the page is completely black.

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."

Environment

SAP SuccessFactors Onboarding

Reproducing the Issue

  1. Admin completed Recommend Links for New Hires.
  2. Onbordee login.
  3. Access Onboarding Checklist > Recommended Links.
  4. The page is blank.

Cause

One of the recommended links is not a valid URL.

Resolution

  1. Go to Onboarding Dashboard > Affected candidate
  2. New Hire Tasks > Recommend Links for New Hires
  3. Edit task
  4. Click on the pencil of the recommended link with the wrong URL
  5. Insert correct URL
  6. Click Update > Submit
  7. After the changes have been saved, you can ask onbordee to try again to access the task

Keywords

Recommend Links for New Hires, Recommended Links, blank page, onboarding checklist, New Hire tasks , KBA , LOD-SF-OBX-NHA , New Hire Activities (activities, tasks, buddy, equipment) , Problem

Product

SAP SuccessFactors Onboarding

Attachments

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