SAP Knowledge Base Article - Public

3513528 - Quote actions not available for Guest users

Symptom

Some Quote actions are don't work for Guest users.

Environment

SAP SALES CLOUD CPQ

Reproducing the Issue

  1. Login as Guest user
  2. Create a new Quote
  3. Find an action that was enabled in workflow permissions for Guest user type created, for example "Generate documents"
  4. Click on Generate documents action in the Quote
  5. User is redirected to initial page.

Cause

This is currently the expected behavior of CPQ application.

Resolution

Guest user has limited access to SAP CPQ features, only some actions can be enabled in Workflow permissions (Add Item, Reprice, Save Quote and Copy).

See Also

Keywords

guest, user, CPQ, actions, options, workflow, permissions , KBA , CEC-SAL-CPQ , Sales Cloud CPQ , Bug Filed

Product

SAP CPQ 2024