Symptom
When performing a new KB Sync, attribute that was previously Dynamic changes to a non Dynamic Type, even though no changes on it have been done in the backend.
Environment
SAP SALES CLOUD CPQ Integrated with SAP S4/HANA
Reproducing the Issue
- On CPQ, set Override Attribute Display Type to Match Back End to False
- Perform a KB Sync that contains existing characteristics in CPQ, that is of Dynamic Type
- Check that after sync, attribute has become of non Dynamic Type.
Cause
- Bug
- Root Cause:When doing kb sync for existing characteristics and Override Attribute Display Type to Match Back End is set to false, the characteristic is marked as non dynamic.
Resolution
Workaround: Set Override Attribute Display Type to Match Back End to true, but this has a side affected. All characteristics that have different display types in the backend from CPQ, will get the display type from the backend.
ETA: Currently we do not have an ETA
See Also
Keywords
Dynamic Attribute, KB Sync, Integration, Variant Configuration, S4, CPQ , KBA , CEC-SAL-CPQ , Sales Cloud CPQ , Known Error
Product
SAP CPQ 2024