SAP Knowledge Base Article - Public

3513595 - "[Error Code: 30] An error has occurred, please contact the system administrator" in BPE tile for rehire - Onboarding

Symptom

Error in the BPE tile for Rehire on New Employment: “[Error Code: 30]An error has occurred, please contact the system administrator.”

Environment

SAP SuccessFactors Onboarding

Cause

This is a data issue. 

There are two records in the Employee Profile: the active termination record and the inactive record.

Resolution

Please change the effective date of the active termination record, and make sure that the employee is totally inactive in the system.

Afterward, go to the Business Process tile and restart the task. The onboarding process will be initiated successfully.

Keywords

OBX, Onboarding, Error Code: 30, RONE, Rehire on New Employment, BPE, Business Process, error, Rehire , KBA , LOD-SF-OBX-RHM , Rehire Mechanism , Problem

Product

SAP SuccessFactors Onboarding all versions