SAP Knowledge Base Article - Public

3513595 - "[Error Code: 30] An error has occurred, please contact the system administrator" in BPE tile for rehire - Onboarding

Symptom

Error in the BPE tile for Rehire on New Employment: “[Error Code: 30]An error has occurred, please contact the system administrator.”

Environment

SAP SuccessFactors Onboarding

Cause

There are two records in the Employee Profile: the active termination record and the inactive record.

Resolution

  • Please change the effective date of the active termination record, and make sure that the employee is totally inactive in the system (status f in Table_USERSYSINFO).
  • Afterward, go to the Business Process tile and restart the task. The onboarding process will be initiated successfully.
  • Note: This does not apply to rehire with new employment for a contingent worker. Contingent workers can be rehired while being active (status t in the Table_USERSYSINFO).

Keywords

OBX, Onboarding, Error Code: 30, RONE, Rehire on New Employment, BPE, Business Process, error, Rehire , KBA , LOD-SF-OBX-RHM , Rehire Mechanism , Problem

Product

SAP SuccessFactors Onboarding