SAP Knowledge Base Article - Preview

3513601 - Error "The pay component integration failed, and the claim wasn't saved." when approving Claim Workflow - Employee Central

Symptom

The last approver receives the error "The pay component integration failed, and the claim wasn't saved. Please contact your administrator to check if the pay component configurations are enabled" during the claim workflow approval.


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Environment

SAP SuccessFactors - Employee Central

Product

SAP SuccessFactors Employee Central all versions ; SAP SuccessFactors HCM Suite all versions

Keywords

EMPFILE_HRIS_ERROR_INVALID_ASSOCIATION_VALUE, BENEFITS_GO_BENEFIT_CLAIM_PAYROLL_FAIL, pay component integration failed, claim not saved, approval error, workflow error, claim request, "is a required field and cannot be blank", "ECT_service_layer_REQUIRED_FIELD_EMPTY" , KBA , LOD-SF-EC-GBF , Global Benefits , Problem

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