Symptom
No user is available under the "Recipients" tab of the "Manage Sales Document Workflows" app.
"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."
Environment
SAP S/4HANA Cloud Public Edition
Reproducing the Issue
- Open the "Manage Sales Document Workflows" app.
- Create a step in the workflow.
- Assign a user from the recipients.
Cause
There is no valid work agreement in the "Manage Workforce" app.
Resolution
Create a valid work agreement for the workflow user following the video tutorial in the Manage Workforce and maintain the details via the "Manage Workforce" app for the corresponding work agreement.
Keywords
workflow, sales document, recipient, no, user, available, manage sales document workflows, manage workforce, work agreement , KBA , SD-SLS-2CL , Sales (Public Cloud) , Problem