SAP Knowledge Base Article - Preview

3513828 - Cannot sent to SAP case with status "Partner-Customer Action"

Symptom

Cannot send case to SAP from solution manager when status is in "Partner-customer action".


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Environment

  • SAP Solution Manager 7.1
  • SAP Solution Manager 7.2

Product

SAP Solution Manager 7.1 ; SAP Solution Manager 7.2

Keywords

XX-PART-*, cannot send to sap, Partner-customer action, update to sap, greyed out , KBA , SV-SMG-SUP , Service Desk / Incident Management , Problem

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