Symptom
Cannot send case to SAP from solution manager when status is in "Partner-customer action".
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Environment
- SAP Solution Manager 7.1
- SAP Solution Manager 7.2
Product
SAP Solution Manager 7.1 ; SAP Solution Manager 7.2
Keywords
XX-PART-*, cannot send to sap, Partner-customer action, update to sap, greyed out , KBA , SV-SMG-SUP , Service Desk / Incident Management , Problem
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