SAP Knowledge Base Article - Public

3514018 - Changes on 3rd party cookies handling

Symptom

  • Cannot access environment due to redirection
  • When entering CPQ, many redirections are occurring.

Environment

SAP SALES CLOUD CPQ

Cause

Changes have been applied to CPQ to adjust the necessity of deprecation of third party cookies, now revoked by Google.

Resolution

If redirections are occurring, you will need to clear the cookies on your browser.

This impacts only Sandbox instances.

Keywords

KBA , CEC-SAL-CPQ , Sales Cloud CPQ , Problem

Product

SAP CPQ all versions