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3514224 - Story Report SAC Application URL changed causing firewalls blocking story report inaccessible issue - SAC OEM Datacenter move from Neo to Cloud Foundry

Symptom

SF Story Report (SuccessFactors Embedded SAC OEM tenant) Application URL has been changed recently.

The SAC URL has been changed from Neo(e.g otdshcmxkbfs7u4az9ngs76.eu2.sac.sapsf.eu) to CF[Cloud Foundry] (e.g otdshcmxkbfs7u4az9ngs76.eu20.analytics.cloud.sap).

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental


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Environment

  • SAP SuccessFactors HCM
  • Analytics & Reporting(Ad Hoc, YouCalc, Canvas / ORD, Story Report)
  • People Analytics - Story Report

Keywords

SAC Application URL, Neo, Cloud Foundry, inaccessible, story, white list , KBA , LOD-SF-ANA-SAC , Stories in People Analytics , How To

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