SAP Knowledge Base Article - Preview

3514325 - Incorrect Revenue Amount in POB for Return Process due to POD Event

Symptom

  • In the case of return orders with reference to invoice, after posting credit note, Contractual Price, Invoiced amount and effective quantity is getting adjusted in RAR contract by the credit note value and quantity but recognized amount is not getting reduced.
  • The system is expecting POD event fulfilment in return delivery too, which is not as per standard return scenario.
  • When Proof of Delivery is active as fullfilment event the Credit Memo from Return Process does not reduce the revenue amount in RAR POB.




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Environment

  • SD Integration Revenue Accounting & Reporting
  • SAP S/4HANA, on-premise edition 1511
  • SAP S/4HANA 1610 
  • SAP S/4HANA 1709
  • SAP S/4HANA 1809
  • SAP S/4HANA 1909
  • SAP S/4HANA 2020
  • SAP S/4HANA 2021
  • SAP S/4HANA 2022
  • SAP S/4HANA 2023

Product

SAP S/4HANA 1610 ; SAP S/4HANA 1709 ; SAP S/4HANA 1809 ; SAP S/4HANA 1909 ; SAP S/4HANA 2020 ; SAP S/4HANA 2021 ; SAP S/4HANA 2022 ; SAP S/4HANA 2023

Keywords

Return Order, POB Type, Contractual Price, Invoiced Amount, Effective Quantity, RAR Contract, Credit Note, Recognized Amount, POD Event Fulfilment, SAP Notes, PD Event, Returns Delivery, Negative Fulfilled Quantity, RAIs, POD. , KBA , SD-BIL-RA , SD Integration Revenue Accounting & Reporting , FI-RA-CP , Revenue Accounting Contract Processing , Problem

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