3514342 - onChange visibility rule is not working when onInit visibility rule is also enabled - Onboarding

• In Onboarding page (e.g. New Hire Data), onChange visibility rule is not working correctly if onInit visibility rule is enabled at the same time.
  • Rule trace log will show onChange rule is also working, yet the field in UI failed to behave as per rule condition.
        
• If disable onInit visibility rule and only enable onChange visibility rule, then it can work correctly.

See sample configuration below:

Test Element Used: personalInfo > Preferred Language & Preferred Name

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

SAP SuccessFactors Onboarding

1. Configure onChange & onInit visibility rule (as above sample picture)
2. Go to Manage Business Configuration > personalInfo
3. Configure onInit rule under personalInfo entity & onChange rule under test field (here "Preferred Language")
4. Go to Onboarding dashboard
5. Select a candidate > New Hire Data:

• • Scenario 1: Only enable onChange visibility rule >> onChange rule is working correctly
  • Scenario 2: Only enable onInit visibility rule >> onInit rule is working correctly
  • Scenario 3: Enable both onChange & onInit visibility rule >> only onInit rule is working correctly; onChange rule is not working
        

Expected behavior due to product limitation.

Raise enhancement request in the Customer Community:

2090228 - How to submit enhancement ideas for SAP SuccessFactors Products - SAP for Me

2090228 - How to submit enhancement ideas for SAP SuccessFactors Products - SAP for Me

SAP, SuccessFactors, Onboarding, onInit, onChange, visibility, rule, Manage Business Configuration, New Hire Data , KBA , LOD-SF-OBX-ADM , Admin UI , LOD-SF-OBX-NHR , Onboardee Data Review , Product Enhancement