SAP Knowledge Base Article - Public

3514392 - Information about MS Teams permissions for V2 Application.

Symptom

This KBA outlines the types of permission available for Teams integration in V2.

Environment

SAP Sales & Service Cloud V2

Resolution

Teams integration in V2 Supports Application Permission and Delegated Permission.

Application Permission describes consent for admin in the users  (i.e) Allows the app to read access reviews, reviewers, decisions and settings in the organization, without a signed-in user.

Delegated Permission describes consent for admin in the organization (i.e) Allows the app to create, read, update, and delete events in user calendars.

Keywords

MS Teams permissions, Team integration V2 , KBA , CEC-CRM-TMS , Microsoft Teams Integration , How To

Product

SAP Sales Cloud and SAP Service Cloud Version 2 1.0