Symptom
This KBA mentioned a list of Entities which are supported after integrating Sales Cloud V2 with Microsoft Teams.
"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."
Environment
SAP Sales Cloud and SAP Service Cloud Version 2
Resolution
Entities which are supported integrating Sales Cloud V2 with Microsoft Teams -
- Cases
- Appointments
- Opportunities
- Leads
- Accounts
- Contacts
Keywords
Entities, Sales Cloud V2, Teams integration , KBA , CEC-CRM-TMS , Microsoft Teams Integration , How To
Product
SAP Sales Cloud and SAP Service Cloud Version 2 1.0