SAP Knowledge Base Article - Public

3514485 - An invalid legal entity was passed. Error in Business Process - Onboarding

Symptom

Error in the Business Process Tile.

Validate Candidate Data from Recruiting.
An invalid legal entity "" was passed. Please review the Recruit-to-Hire Data Mapping and validate the value passed from Recruiting.

Disclaimer:

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental." 

Environment

SAP SuccessFactors Onboarding

Reproducing the Issue

  1. Check that the Recruit To Hire Data Mapping is configured correctly for Legal Entity.
  2. Check the legal entity passed for the candidate.
  3. Confirm in the Suite Integration that the value was passed correctly.

Cause

Incorrect Employee Start Date was passed from Recruiting.

Resolution

  1. Once confirmed that the Legal Entity is passed correctly.
  2. Check Manage Data for the candidate and check the Employee Start Date. See that it's incorrect.
  3. Check the value passed from Recruiting in the Suite Integration.
  4. Correct the value in Recruiting and then restart Onboarding.

Keywords

SuccessFactors, Onboarding, Legal Entity, BP Error, Business Process, Error, SF Onboarding, Invalid Legal Entity , KBA , LOD-SF-OBX-BPE , BPE Process Flow , LOD-SF-OBX-RCM , Initiate onboarding from RCM , Problem

Product

SAP SuccessFactors Onboarding