SAP Knowledge Base Article - Preview

3514533 - Category-Aware Search Does Not Display Products to Promote in Adaptive Search Cockpit

Symptom

In the Adaptive Search Cockpit, when creating or selecting a Category-Aware profile and navigating through the categories, no products are shown.

adaptiveWithNoResults.png


In the logs, entries like the following can be found:

de.hybris.platform.adaptivesearchbackoffice.widgets.maincontroller.MainController","message":"de.hybris.platform.solrfacetsearch.search.FacetSearchException: Error from server at http://solr-0.solr.default.svc.cluster.local:8983/solr/master_CollectionName_Product_something_shardx_replica_nx: undefined field allCategories"

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."


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Environment

  • SAP Commerce
  • SAP Commerce Cloud

Product

SAP Commerce Cloud all versions ; SAP Commerce all versions

Keywords

adaptive, search, missing, field, allCategories, category, solr, promote, commerce, cloud , KBA , CEC-SCC-COM-SRC-ADS , Adaptive Search , Problem

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