Symptom
When opening Service > Tickets and opening the Create New Ticket section, the error message "You are not authorized to perform this action" is triggered.
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Environment
SAP Cloud for Customer
Product
SAP Cloud for Customer core applications 2408
Keywords
New ticket error, Not able to create, not possible, cannot create, is not authorized, is unable to create
, KBA , LOD-CRM-SRP , Service Request Processing , Problem
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