3514565 - Incorrect or missing data when connecting to a universe using a live connection in SAP Analytics Cloud (SAC)

When connecting to a universe from SAC using a Live Universe Conneciton, you get missing or incorrect data returned back.

• SAP Analytics Cloud (Enterprise) 2024.1

1. Create a universe on a BI system
2. Create another universe with the exact same name on the same BI System
3. Attempt to connect to one of the universes

This issue can occur because the LDC appears to connect to universes by name rather than by CUID.  So if you have more than one universe with the exact same name (but in different folders), then you may end up connecting to the wrong universe.

Rename one of the universes so that there are not two universes with the exact same name on the BI system.

• 2569847 - Where can you find SAC user assistance (help) to use, configure, and operate it more effectively?
• Have a question? Ask it here and let our amazing SAP community help! Or reply and share your knowledge!
• 2487011 - What information do I need to provide when opening a case for SAP Analytics Cloud?
• 2511489 - Troubleshooting performance issues in SAP Analytics Cloud
• Search for SAP Analytics Cloud content using SAP for Me, Google or Bing:
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• https://www.google.com/search?q=site%3Ahttps%3A%2F%2Fuserapps.support.sap.com+SAP+Analytics+Cloud
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• SAP Analytics Cloud Connection Guide
• Getting Started with SAP Analytics Cloud Expert Community page
• SAP Analytics Cloud Get More Help and SAP Support
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