SAP Knowledge Base Article - Preview

3514585 - Purged DocuSign Envelopes for Onboarding that has never been deleted behavior - Onboarding 1.0

Symptom

  • DocuSign envelopes are getting deleted even if the ONB activity has never been deleted.
  • New DocuSign envelope generated when the activity was restarted. 


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Environment

SAP SuccessFactors Onboarding - All Versions

Product

SAP SuccessFactors Onboarding all versions

Keywords

Purged envelope, DocuSign, deleted, activity, Onboarding 1.0, Awaiting Signatures, DiscardedEnvelope, marked , KBA , LOD-SF-OBD-DSN , DocuSign , Problem

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