SAP Knowledge Base Article - Public

3514948 - Error: "Error: Attempting to get value from invalid JSON object..." appears intermittently after logging in to SAC

Symptom

Since the QRC3, an intermittent error message appears on the screen of sac users:

"Error: Attempting to get value from invalid JSON object..."

 

Environment

SAP Analytics Cloud

Reproducing the Issue

  1. Login to SAP Analytics Cloud
  2. Notice the below error: 
    "Error: Attempting to get value from invalid JSON object..."

Cause

Under investigation by the development team.

Resolution

Under investigation by the development team.

Keywords

SAP Cloud for Planning, sc4p, c4p, cforp, cloudforplanning, Hana Cloud for Planning, EPM-ODS, Cloud for Analytics, C4P, Cloud4Analytics, CloudforAnalytics, Cloud 4 Planning, HCP, C4A, BOC, SAPBusinessObjectsCloud, BusinessObjectsCloud, BOBJ, BOBJcloud, BOCloud, BICloud, BO Cloud, connecting, conecting, conectando, conexão, modelo, SBOC, SAC, SAP BusinessObjects Cloud, Business Objects, SAC, SAP AC, Cloud-Analytics, CloudAnalytics, SAPCloudAnalytics, disabled, gray, not supported, QRC update regression , KBA , LOD-ANA-ADM , SAC Administration , Problem

Product

SAP Analytics Cloud 1.0