Symptom
When a job requisition is created and one of the operators down the line in the route map is reassigned (via Reassign Job Requisitions) while the job requisition is still in pre-approved status, the newly reassigned operator cannot see the route map at the top of the job requisition.
Environment
SAP SuccessFactors Recruiting Management
Reproducing the Issue
- Recruiting>Job Requisitions
- Create New>Select Job Requisition Template>Create New Job Requisition from Blank Template
- Fill in Job Title, operators and any other fields required and click Next
- Fill in all other required fields on Job Requisition Details page and send to next step
- Admin Center>Reassign Job Requisitions and reassign job requisition to another Recruiter, for example
- Proxy as newly assigned recruiter and click into job requisition
- Route map is not visible
Resolution
Engineering team has confirmed that this behaviour is by design.
The upcoming approver does not have an approval already created in the data base and hence it is not possible to show the route map.
If required, user can click on "I" icon which shows the route map details for that requisition.
Only users who are "currently with user" and "Completed the form" will have access to this route map detail.
Keywords
Route Map, Visibility, Approver, Re-assigned, status, editor, cannot see , KBA , LOD-SF-RCM-JOB , Job Postings & Requisitions , Problem