SAP Knowledge Base Article - Public

3515059 - The canceled ROOE transaction is being recorded in the Employee Profile - Onboarding

Symptom

On ROOE (Rehire with an Old Employment), the Employee Profile shows an Active and a No Show transaction when onboarding is canceled after the rehire check. 

Environment

SAP SuccessFactors Onboarding

Reproducing the Issue

  1. Accepted as Rehire: ROOE
  2. Employee Profile: Post ROOE rehire check 
  3. Job Information History: Rehire Active status
  4. ONB Dashboard – Cancel Onboarding post rehire check: No Show
  5. Employee Profile – The No Show is showing in Job Information History Section

Cause

Expected behavior

Resolution

Since the employee was initially made active, and then cancelled, the history does capture that information.

Keywords

ROOE, Cancelled ROOE, Rehire, Canceled, No Show, OBX, Onboarding , KBA , LOD-SF-OBX , Onboarding 2.0 , Problem

Product

SAP SuccessFactors Onboarding all versions