SAP Knowledge Base Article - Preview

3515351 - Extension Fields Extended to Ticket Items Not Visible

Symptom

Extension fields added to an object like sales quote item and then extended to the ticket item are not available on the ticket product.


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Environment

SAP Cloud for Customer

Product

SAP Cloud for Customer core applications 2408

Keywords

ticket, item, product, extension field, KUT, business context, missing field, not available, not listed , KBA , LOD-CRM-SRP , Service Request Processing , How To

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