Symptom
Below warnings are noticed in the ljs_trace or the scc_core.trc files of the SAP Cloud Connector:
<date:timestamp> +0200#WARN#com.sap.scc.monitor#scc-historic-values-collector-1# #getting CPU usage failed
java.io.IOException: A counter with a negative denominator value was detected.
in PdhGetFormattedCounterValue(cpuTotal)
at com.sap.scc.jni.HardwarePerfMon.getCPU(Native Method)
at com.sap.scc.jni.HardwarePerfMon.getCPU_inPercent(HardwarePerfMon.java:155)
at com.sap.scc.jni.HardwareMonitor.getCpuUsage(HardwareMonitor.java:84)
at com.sap.scc.jni.HardwareMonitor.getOverview(HardwareMonitor.java:147)
at com.sap.scc.metering.history.HistoryCollector$1.getCurrentValue(HistoryCollector.java:69)
at com.sap.scc.metering.history.HistoryCollector$1.getCurrentValue(HistoryCollector.java:65)
at com.sap.scc.metering.history.HistoryCollector.run(HistoryCollector.java:94)
at java.util.TimerThread.mainLoop(Timer.java:564)
at java.util.TimerThread.run(Timer.java:514)
<date:timestamp> +0200#WARN#com.sap.scc.monitor#scc-historic-values-collector-1# #recurring failure to get CPU usage will not be logged
Read more...
Environment
SAP Cloud Connector
Product
Keywords
CPU, getting CPU usage failed, A counter with a negative denominator value was detected, Hardware Metrics, Cloud Connector, negative, alert, warning , KBA , BC-MID-SCC , SAP Cloud Connector On-Demand/On-Premise Connectivity , Problem
About this page
This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP for Me (Login required).Search for additional results
Visit SAP Support Portal's SAP Notes and KBA Search.