Symptom
On migration from Quote 1.0 to 2.0 there are preselected events from the production tenant in global scripts which are 1.0, while reconfiguring the global scripts, we cannot save the scripts due to those preselected events.
Environment
SAP CPQ
Reproducing the Issue
- Go to the Setup page
- Go to Develop and click on Global scripts
- Try to save the script which is causing the issue and an error pops up stating that, "provided events are not valid: XX."
Cause
Due to preselected events occurring after quote engine migration we cannot save global scripts.
Resolution
Please raise an incident to the CPQ support team and we will have the issue rectified by our internal operations team.
See Also
SAP Help Portal - How to contact SAP CPQ Support team
Keywords
SAP, CPQ, event, quote, scripts, development , KBA , CEC-SAL-CPQ , Sales Cloud CPQ , Problem
Product
SAP CPQ all versions
SAP Knowledge Base Article - Public