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SAP Knowledge Base Article - PreviewSymptom
After the "Stories in People Analytics" upgrade is complete, the SF users need to be synced to SAC via IPS sync.
The following error is displayed in the IPS logs for the "SAP Analytics Cloud" system:
error=Operation failed after 2 retries. Caused by: Timeout exception has occurred while processing entity
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Environment
SAP SuccessFactors HCM Suite
Product
SAP SuccessFactors HCM Suite all versions
Keywords
Error while syncing SF users to SAP Analytics Cloud in IPS, error=Operation failed after 2 retries. Caused by: Timeout exception has occurred while processing entity , KBA , LOD-SF-ANA-SAC-IPS , IPS configurations and Sync Job , Problem
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