3515526 - ConvertExternalUserOnStartDate Job changes username, how to update username post MPH and before Start date

Update username through Profile post Manage Pending Hire (MPH) completion and before start date.

However, ConvertExternalUserOnStartDate Job changes the username on start date.

SAP SuccessFactors Onboarding

1. Hire a candidate via MPH and provide a username (Let’s say username=’abc’)
2. Update the username directly in EC profile before Day 1 (Let’s say ‘xyz’)
3. The Conversion will use the username that was provided during MPH (‘abc’)

Updating the username directly into the EC profile post MPH will not make Onboarding be aware of this as this is before conversion.

If you need to update username post Manage Pending Hire completion and before the new hire is converted as an employee, please use updateUserNamePostHiring API in addition to the EC API which you are already using.

updateUserNamePostHiring API guide

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