Symptom
After opening a created URL mashup inside the C4C, sometime later, a cache issue starts to happen.
Environment
SAP Cloud for Customer
Reproducing the Issue
1. Go to Sales work center, for example.
2. Open the Sales Quotes work center view.
3. Open the "123" quote.
4. Under "Products" facet, search for "ABC" URL mashup under "Add Products" section.
5. Click on the URL.
6. After some time, there is a cache issue and the screen gets in blank.
P.S: Sales and quotes were used just as an example, this can happen in any business object.
Cause
If the URL configured in mashup opens the expected application.
Then mashup is not holding any other responsibility of cache or incorrect data in that application.
Resolution
Please contact the embedded application owner for further findings.
Keywords
C4C; Mashup; Cache; URL; Data; Wrong; incorrect , KBA , AP-RC-GEN-MSH , Mashups , How To