SAP Knowledge Base Article - Public

3515575 - SAC - Some of the ADMIN role user & BI ADMIN role user cannot get "upcoming system maintenance " email

Symptom

Some of the ADMIN role user & BI ADMIN role user cannot get "upcoming system maintenance " email

Environment

  • SAP Analytics Cloud (SAC) Enterprise (2024.15.6)

Cause

The issue is currently under development investigation.

Resolution

The issue is identified as a defect after analyzing by development team. Will be fixed in QRC4 of 2024.

With the latest change, users who will receive the upcoming maintenance email are:

  1. User in system – Notification list
  2. Custom role with permission object on SYSTEMINFO with Update  (which includes Standard ADMIN/BI ADMIN/SYSTEM Owner)

Keywords

KBA , LOD-ANA-ADM , SAC Administration , Problem

Product

SAP Analytics Cloud 1.0