3515578 - DOEST NOT CONTAIN Operator is not working with order entry related condition after upgrade to Drools 8 in SAP Commerce Promotion Engine

After the upgrade the Drools to version 8 the Qualifying product/category condition with DOEST NOT CONTAIN Operator is not working with order entry related condition in promotion engine.

The rule evaluation will fail. The promotion won't fire. The below exception will be thrown.

INFO   | jvm 1    | main    | 2024/09/04 23:36:38.361 | ERROR [hybrisHTTP32] [DefaultCommerceRuleEngineService] Rule evaluation failed with message 'Cannot invoke "org.kie.api.runtime.rule.FactHandle.getObject()" because "fh" is null' for facts: 
[de.hybris.platform.ruleengineservices.rao.DeliveryModeRAO@973c19bc, de.hybris.platform.ruleengineservices.rao.DeliveryModeRAO@48136753, de.hybris.platform.ruleengineservices.rao.CustomerSupportRAO@9e61, de.hybris.platform.ruleengineservices.rao.CartRAO@ba071822, 
de.hybris.platform.couponservices.rao.CouponRAO@4e79601, de.hybris.platform.ruleengineservices.rrd.EvaluationTimeRRD@2127a5c0, de.hybris.platform.ruleengineservices.rao.OrderEntryRAO@1217989, 
de.hybris.platform.ruleengineservices.rao.UserRAO@2ea4ed4e, de.hybris.platform.ruleengineservices.rao.UserGroupRAO@80aab180, de.hybris.platform.ruleengineservices.rao.DeliveryModeRAO@26cde946, 
de.hybris.platform.ruleengineservices.rao.OrderEntryRAO@e0e8af84, de.hybris.platform.ruleengineservices.rao.DeliveryModeRAO@c5150a9b, de.hybris.platform.ruleengineservices.rao.WebsiteGroupRAO@12f9fc0c, 
de.hybris.platform.ruleengineservices.rao.DeliveryModeRAO@aa9b7b6d, de.hybris.platform.ruleengineservices.rao.DeliveryModeRAO@98fb96ac, de.hybris.platform.ruleengineservices.rao.RuleEngineResultRAO@1433444c, 
de.hybris.platform.droolsruleengineservices.agendafilter.impl.DefaultRuleAndRuleGroupExecutionTracker@29fbb050].
INFO   | jvm 1    | main    | 2024/09/04 23:36:38.361 | java.lang.NullPointerException: Cannot invoke "org.kie.api.runtime.rule.FactHandle.getObject()" because "fh" is null
INFO   | jvm 1    | main    | 2024/09/04 23:36:38.361 |     at org.drools.base.rule.Declaration.getValue(Declaration.java:231) ~[drools-base-8.44.0.Final.jar:8.44.0.Final]
INFO   | jvm 1    | main    | 2024/09/04 23:36:38.361 |     at org.drools.base.rule.Declaration.getValue(Declaration.java:227) ~[drools-base-8.44.0.Final.jar:8.44.0.Final]
INFO   | jvm 1    | main    | 2024/09/04 23:36:38.361 |     at org.drools.base.rule.accessor.TupleValueExtractor.getValue(TupleValueExtractor.java:26) ~[drools-base-8.44.0.Final.jar:8.44.0.Final]
INFO   | jvm 1    | main    | 2024/09/04 23:36:38.361 |     at org.drools.base.util.FieldIndex.indexedValueOf(FieldIndex.java:79) ~[drools-base-8.44.0.Final.jar:8.44.0.Final]

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

SAP Commerce Cloud 2211.24 and later releases, in which the Drools 8 is used by default.

promotion, promotion engine, Drools 8, rule engine, DOES NOT CONTAIN, java.lang.NullPointerException,org.kie.api.runtime.rule.FactHandle.getObject, Rule evaluation failed, org.drools.core.reteoo.LeftTuple.getIndex , KBA , CEC-SCC-COM-PRO-PE , Promotion Engine , Problem