SAP Knowledge Base Article - Preview

3515619 - PY-AU-STP: '401: Unauthorized' error in CPI tenant.

Symptom

When running PB2A for Australia STP submission, there is error "Communication error between CPI - ATO".

If check corresponding CPI tenant for the same request, in message processing log, the error is like below:

LastError = com.sap.it.rt.adapter.as4.exception.AS4ProducerException: com.sap.it.rt.adapter.as4.exception.AS4ProcessorException: com.sap.it.rt.as4.exception.AS4Exception: com.sap.it.rt.as4.exception.SamlException: com.sap.it.rt.as4.exception.SAMLIDPException: javax.xml.ws.WebServiceException: Could not send Message., cause: org.apache.cxf.transport.http.HTTPException: HTTP response '401: Unauthorized' when communicating with https://softwareauthorisations.ato.gov.au/R3.0/S007v1.2/service.svc


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Environment

  • Human Capital Management (HCM)
  • SAP R/3
  • SAP ERP Core Component
  • SAP ERP
  • SAP enhancement package for SAP ERP
  • SAP enhancement package for SAP ERP, version for SAP HANA

Product

SAP ERP all versions ; SAP R/3 all versions ; SAP enhancement package for SAP ERP all versions ; SAP enhancement package for SAP ERP, version for SAP HANA all versions

Keywords

Communication error, CPI-ATO, '401: Unauthorized', STP2, CPI, PB2A , KBA , PY-AU-STP , Single Touch Payroll , Problem

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