Symptom
When executing PB2A for the Australia STP submission, an error occurs stating "Communication error between CPI - ATO".
Upon reviewing the request in the CPI tenant, the error in the message processing log appears as follows:
- HTTP response '401: Unauthorized' when communicating with https://softwareauthorisations.ato.gov.au/R3.0/S007v1.2/service.svc.
- HTTP response '400: Bad Request' when communicating with https://softwareauthorisations.ato.gov.au/R3.0/S007v1.2/service.svc.
- HTTP response '404: Not Found' when communicating with https://authentication.business.gov.au/R3.0/vanguard/S007v1.2/service.svc.
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Environment
- Human Capital Management (HCM)
- SAP ERP
- SAP enhancement package for SAP ERP
- SAP enhancement package for SAP ERP, version for SAP HANA
- SAP SuccessFactors Employee Central Payroll
- SAP S/4HANA
Product
SAP ERP all versions ; SAP S/4HANA all versions ; SAP SuccessFactors Employee Central Payroll all versions ; SAP enhancement package for SAP ERP all versions ; SAP enhancement package for SAP ERP, version for SAP HANA all versions
Keywords
Communication error, CPI-ATO, '401: Unauthorized', STP2, CPI, PB2A, '400: Bad Request', '404: Not Found' , KBA , PY-AU-STP , Single Touch Payroll , How To
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