SAP Knowledge Base Article - Preview

3515627 - Contact API error: No contact found with the external id

Symptom

When calling update contact API, you get error like {"replyCode":2008,"replyText":"No contact found with the external id: **** - XXXXXXX","data":""}.


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Environment

SAP Emarsys Customer Engagement

Product

SAP Emarsys Customer Engagement all versions

Keywords

update contact, create contact, API, create_if_not_exists. , KBA , CEC-EMA-INT-API , Emarsys API OAuth Enablement , CEC-EMA-CON , Contacts & Contact list , Problem

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