3515667 - Application error when mapping competency to role in JPB - Job Profile Builder

Application error when mapping competency to role in JPB.

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SAP SuccessFactors Job Profile Builder

When manually mapping competency to role in "Manage Job Profile Content", or via import role competency mappings, application error occurs and can not be saved.

Note

When checking the error log of the application error or the error log in import job, it shows NullPointerException:

Cannot invoke "com.successfactors.capabilitymanagement.bean.competency.CompetencyEntity.getInternalId()" because the return value of "com.successfactors.jdmng.bean.RoleCompetencyMappingEntity.getCompetency()" is null

Some competencies had been deleted, before their mapping to the role is delimited.

Thus, when editing the role further, the system will check all the mappings (even the competency is deleted) and when the system can not find the competencies, it throws null pointer error.

Note

How to check:

1. Check via "manage data"

Go to Admin Tools > Manage Data > Select "Role" for first dropdown list > Fill the role name in the second column >  Check "Mapped Competencies" section > Find if any Competency with empty “Competency GUID” exists.

2. Check Role-Mapped Competencies file via export

Go to Manage Job Profile Contents Import/Export > download "Role-Mapped Competencies" and check in the file > filter for the role > Check if any blank value exists in column "Competency.External Code" exists for the role.

Delete the role with error and create a new one. Please note that before deleting, use the "Manage Job Profile Contents Import/Export" tool to export the role related mapping files and confirm the role has no mapping to job code, competency, family, job profile etc.

If the role is not mapped to other entities, then you can delete the role. If the role is mapped to other entities, delimit those mappings first before deleting the entity to avoid the null pointer error.

Note

• When creating JPB data, create the entities e.g. competency, role, family first, then map them.
• When deleting JPB data, delimit the mapping first manually in JPB or via import (for example 2718919 - Delimit Competency Mapping from Job Role Via Import), then delete the entity.

References:

• Creating Content Using Import and Export Process | SAP Help Portal
• 2949010 - Mass Import Job Profile Builder Data
• 2793827 - Application Error in Job Profile Acknowledgement
• 2718919 - Delimit Competency Mapping from Job Role Via Import
• 2247121 - Error message when trying to import Families and Roles

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