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SAP Knowledge Base Article - PublicSymptom
To find answers and request Support use the Headset Icon 
Environment
SAP Information Collaboration Hub for Life Sciences
Resolution
Your web apps include the option to find answers and create a Support request through the Headset Icon which is available in all apps.
You must search the recommended help information before you can create a Support request.
You do not need to be an SAP customer to create a Support request from within the app.
The Support team will act on your request and contact you.
See Also
Keywords
ICH Support , KBA , IS-LS-ICH , SAP Information Collaboration Hub for Life Science , How To
Product
SAP Information Collaboration Hub for Life Sciences all versions
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