Symptom
When clicking on 'Exit Fullscreen' option in a story does not go to view mode but closes the story in SAC
Environment
SAP ANALYTICS CLOUD 2024.8.20
Reproducing the Issue
- Login to SAC
- Navigate to My files and select any story
- Click on 'Open in present mode'
- Click on 'Exit Full screen'
- Notice that the story closes
Cause
- When you open the story in View mode > switch to present mode > exit the full-screen of the present mode, the story will open in View mode only.
- When you open the story directly in present mode and then exit the full-screen of the present mode, this will get you out of the story.
Resolution
Please create an enhancement request: https://influence.sap.com/sap/ino/#/campaign/884/ideas-all
2424376 - How do you create an enhancement request and provide feedback for SAP Analytics Cloud?
See Also
- https://help.sap.com/docs/SAP_ANALYTICS_CLOUD/00f68c2e08b941f081002fd3691d86a7/e5f23bb63fa1471d85984cecaf6b37d5.html
- 2569847 - Where can you find SAC user assistance (help) to use, configure, and operate it more effectively?
- Have a question? Ask it here and let our amazing SAP community help! Or reply and share your knowledge!
- 2487011 - What information do I need to provide when opening an case for SAP Analytics Cloud?
- 2511489 - Troubleshooting performance issues in SAP Analytics Cloud
- Search for SAP Analytics Cloud content using Google or Bing:
- SAP Analytics Cloud Connection Guide
- Getting Started with SAP Analytics Cloud Expert Community page
- SAP Analytics Cloud Get More Help and SAP Support
- Need More Help? Contact Support or visit the solution finder today!
Keywords
view mode, edit mode, present mode, story, exit full screen, open present mode, optimized, story 2.0, SAC , KBA , LOD-ANA-UNS-DSG , Unified Story Designer Issues , Problem
Product
SAP Analytics Cloud 1.0