SAP Knowledge Base Article - Public

3515760 - 'Exit Fullscreen' option does not go to view mode in optimized story in SAP Analytics Cloud (SAC)

Symptom

When clicking on 'Exit Fullscreen' option in a story does not go to view mode but closes the story in SAC

Environment

SAP ANALYTICS CLOUD 2024.8.20

Reproducing the Issue

  1. Login to SAC
  2. Navigate to My files and select any story
  3. Click on 'Open in present mode'
  4. Click on 'Exit Full screen'
  5. Notice that the story closes

Cause

  • When you open the story in View mode > switch to present mode > exit the full-screen of the present mode, the story will open in View mode only.
  • When you open the story directly in present mode and then exit the full-screen of the present mode, this will get you out of the story.

Resolution

Please create an enhancement request: https://influence.sap.com/sap/ino/#/campaign/884/ideas-all

2424376 - How do you create an enhancement request and provide feedback for SAP Analytics Cloud?

See Also

Keywords

view mode, edit mode, present mode, story, exit full screen, open present mode, optimized, story 2.0, SAC , KBA , LOD-ANA-UNS-DSG , Unified Story Designer Issues , Problem

Product

SAP Analytics Cloud 1.0